I’m a managing director and head of transaction management at Lument, where my responsibilities include managing the closing of loan transactions from the application stage through post-closing delivery. With almost 28 years at Lument and its predecessor organizations—and more than 31 years of industry experience—I’ve cultivated deep expertise in multifamily loan closings.
Our team is top-notch, and together we work extensively with a range of internal and external partners to ensure loan transactions align with established guidelines for closing and timely delivery. It’s really rewarding to play a vital role in supporting the broader organization in achieving its goals across all lines of business. I strive to create an environment where everyone feels encouraged to participate and share their insights. Every member is a fantastic person and employee—I try to celebrate a lot of their achievements, and I hope that some of our success is due to how I lead.
Lument’s welcoming, hard-working culture has provided me with opportunities to initiate change and grow both professionally and personally. I strive to be very open and transparent with my team to create a culture of empathy, and to be crystal clear about my goals and expectations. I also try demonstrating that we need to be adaptable and flexible, and when things don’t go right, to have the patience and understanding to take it in stride, regroup, and get back on track.
The company also encourages entrepreneurial thinking, which I appreciate. I believe people thrive when they’re empowered to make decisions and given the freedom to engage and perform their best work. I’m not afraid to approach my manager with an idea about how we might do something better or streamline a process—not only in my department, but Lument as a whole, because ultimately, we’re all one team.
Throughout my career, one of my proudest moments was when Lument was honored as the 2023 recipient of Fannie Mae’s Excellence in Operations Award. This recognition celebrated our outstanding performance across key operational areas, including master servicing, commitments, and delivery. What makes this achievement so meaningful is that it not only reflects the dedication of my department and team but also showcases the exceptional collaboration across multiple departments working toward a shared goal. This award is a testament to our strong internal relationships, effective leadership, and unwavering commitment to excellence in everything we do.
I’m also proud to be Lument’s main liaison with Commercial Real Estate Women (CREW) Network, which provides women in our industry with valuable opportunities for networking and professional development. I got involved with the organization in 2020 and it was a terrific introduction to women like me who have had long careers in commercial real estate, yet haven’t always had secure footing, given that our industry has traditionally been male dominated. CREW’s seminars and events are great venues for meeting women in different real estate categories, to learn how can we support each other and celebrate our various career successes. We’re recruiting more young women to join our chapter within Lument, which we launched in 2023, and grow awareness of the many resources CREW has to offer.
One key lesson I’ve learned during my career is that the value of adaptability and continuous learning can’t be overestimated. Remaining open to change—be it in respect to new technologies, market shifts, or client needs—is essential to long-term success, as is relationship-building and gaining hands-on experience. Early in my career, I always made it a point to learn from more experienced colleagues, and then gradually use those lessons to expand my responsibilities.
Something that many people might not know about me is that I’m an avid snowboarder, along with my husband and three children. I was very hesitant to try it—I literally cried on the way to our first snowboarding vacation. The first three days were filled with falls, bumps, and bruises—I could feel every bone in my body. But what makes snowboarding intimidating also makes it exhilarating. It requires technical skill and focus and challenges you to problem-solve and make sharp, fast decisions. For those few hours, there are no distractions—it’s just us and the mountain.
