During my time at Lument, I’ve had the opportunity to really get to know the company. In 2012, during the last quarter of my senior year at UC Irvine, I interned in the Lument Irvine office. Upon graduation, I was offered a full-time position as an analyst. I decided to move to New York for a change of pace and to gain more exposure to the other groups within our company. Not quite three years later, I became an associate in the New York office. I was in New York for five years and in 2019, I came back to California to work in the Los Angeles office to be closer to my family and in-laws. After all this time, I think I know Lument pretty well.
One of the things I like about Lument is that I’ve been working with most of the same clients since I started back in 2012, and I think that’s really special. Our loyal clients come to us for their financing needs knowing they’ll receive the best service and trusting that we can structure their loans to meet their unique strategies.
Another thing I like about Lument is that it has a very supportive culture. You can really tell it’s a company that cares about people, especially our clients. Some of the best advice that I received here is to treat clients like friends, to learn how to step into their shoes and know what they want. That’s a longstanding part of the culture here, and I know it’s part of why our clients keep coming back to us.
Lument also cares about the wellbeing of its employees, which has been especially clear during the pandemic. We receive consistent communication from the leadership team on business and organization updates, as well as monthly all-hands Zoom calls where anyone can ask a question. Since we’ve worked from home, they’ve checked in with employees through a series of surveys that allowed each person to voice their needs, and they made sure to not only listen to people’s responses but to respond and act on them as well.
One of the things the leadership team learned was that there is a pretty even split between employees who want to continue working from home and who want to return to the office. A lot of people are more comfortable working from home for their health or because their children’s schools weren’t ready for in-class instruction. The fact that we have the flexibility to continue working from home, and that the company isn’t trying to push people into returning to the office, shows that they are listening to us and that they care.
Lument also cares for us as individuals. Last year in the midst of the pandemic, doctors discovered a large, benign tumor on my husband’s spine. Lument was 100 percent committed to helping me through it. I spent a lot of my time taking care of him and bringing him to his appointments. My team was really flexible and let me work around his schedule, and I am forever grateful for that.
Lument has also been fully supportive of anything that advances my career. I’ve been given the flexibility and autonomy to do things like go out and source my own business. When you have a good idea, people listen and say, “Go do that.” The company supports our success and backs it up with training. Leadership wants you to succeed and to constantly work on yourself. I think that’s really important.
