Technology is reshaping how the commercial real estate industry conducts transactions and manages assets. Recognizing this need, Lument responded by developing a suite of proprietary technology tools to ensure security, efficiency, and time savings throughout the loan process.

LeapOnline was developed as a secure, 24/7 online underwriting portal. Customers can sign loan applications, manage commitments, process fee payments, submit due diligence materials and obtain real-time status updates. Customers can also access their third-party reports after closing via LeapOnline.

LeapOnline Servicing offers borrowers on-demand access to their loan information, enhancing transparency regarding requirements, closed transactions, and servicing needs. ​Most recently we have added self-service features for making online reimbursement requests from escrow accounts.

Key benefits of Lument’s LeapOnline technology platform include:

  • Enhanced Security – The shift from email-based document exchange to secure online portals protects sensitive borrower information and helps prevent wire fraud.
  • Streamlined Processes – Automation of time-consuming tasks has led to greater efficiency in loan applications and servicing.
  • Faster Loan Decisions – Digital platforms have significantly reduced the time required for loan approvals.
  • Borrower Convenience – LeapOnline allows borrowers to track applications, access information 24/7, and communicate directly with Lument’s team.
  • Improved Due Diligence – Loan representatives and underwriters can quickly access and review borrower submissions in one place online, eliminating the need to sift through paper files or email.
  • Time Savings for Clients – The digital transformation reduces repetitive tasks, allowing borrowers to focus on investment opportunities.
  • Automated Loan Servicing – LeapOnline Servicing enables borrowers to check balances, make payments, calculate payoffs, and request reimbursements efficiently.
  • AI-Powered Risk Assessment – Artificial intelligence helps assess risk and generate soft loan quotes faster by analyzing submarket data.
  • Integrated Asset Management – The new asset management system streamlines reporting, saving borrowers considerable effort.
  • Proactive Property Management – A wellness dashboard notifies borrowers about inspections, due dates for rent rolls, and other key performance reports.

Learn more about how Lument’s unified technology platform can help support you.